Introducing the CoSo Cloud Customer Resource Portal

by CoSo

June 24, 2019

It’s an exciting time for CoSo customers!

In addition to a host of new applications for Adobe Connect, Captivate Prime and Zoom—like Adobe Connect Broadcaster, which lets you broadcast large scale virtual meetings to 250,000 people, and various LMS integrations with BlackBoard, Brightspace and other environments–CoSo Cloud has just launched a new Customer Resource Portal that makes getting to make the most of your CoSo Cloud implementation even easier.

Explore the CoSo Cloud Customer Resource Portal and you will find all kinds of resources to help you start, attend and manage your Adobe Connect sessions, including quick start PDFs and on-demand training tutorials that walk you through all the Adobe Connect features (including using layouts, creating polls, and understanding the reports module), customization options (like adding a custom pod or setting up a breakout room), administrative controls (branding, compliance, etc.) and so much more. We even offer a new best practices page that pulls together all kinds of tips, from optimizing the virtual training experience to securing and making sure you’ve got enough network bandwidth for your meeting.

CoSo Cloud also offers Daily Demos! Looking to become better acquainted with Adobe Connect’s Webinar, Learning or Meeting capabilities? Check the calendar and register for a quick 30-minute webinar designed to fit easily into your work schedule. We even offer Office Hours that let you meet weekly with an Adobe Connect expert from our Customer Success Team who will answer any questions and provide you with all the information you need to improve your success with Adobe Connect.

If that’s not enough, you can register for one of our growing number of Adobe Connect User Groups, including Adobe’s annual conference in Washington, D.C. on July 17 and “anytime” groups that serves as a resource for 508 Accessibility Compliance.

Of course, if you need immediate tech support, you can create a ticket for that on our Tech Support Page. Just provide us with your contact info and one of our solutions consultants or engineers will get back to you shortly. You can also request specific help with User Access and Special Training.

It’s all part of CoSo Cloud’s commitment to helping you transform your eLearning, virtual training and high consequence meeting experiences while benefitting from the best managed services for security, compliance, and reliability in the business.